Account

Do I have to sign in to shop?

You're not required to register or sign in to browse our website or purchase items online. However, we recommend creating an account to save you the hassle of re-entering your personal information each time you visit. Having an account also speeds up the checkout process and allows you to earn and track rewards and save items in your wishlist.

When do I need to provide my email address?

You don't need to provide your email address if you're just browsing our online store. We'll request your email address when you decide to make an online purchase. This is to send you a confirmation after your order is placed, ensuring that we've received your order information accurately and are processing it.

How do I create an account?

Your account will be created when you enter your email for the first time on the login page. Simply enter your email when prompted, and we'll send you a one-time code to access your account. No passwords, no hassle—just quick and secure access to your order history and preferences.

Do I need a password to log in?

No, you don’t need a password! Simply enter your email when prompted, and we’ll send you a one-time code to securely access your account. The code is valid for 15 minutes. If you don’t receive the email or the code expires, you can request a new one on the login page.

What are Billing and Shipping Addresses?

Billing Address: This is the address associated to your credit card.

Shipping Address: This is where you want your orders to be delivered.

Do you save my Billing and Shipping Info for my next purchases?

At checkout, we'll ask you if you want us to remember your information for your next purchases. If you have an account, you also have the ability to create new shipping addresses directly in your account dashboard.

How do I modify my Personal Account Info?

To update your account information, contact our Customer Care here .

How do I receive exclusive offers?

Subscribe to our emails to get exclusive offers delivered straight to your inbox. You can subscribe at the bottom of the page.

Is my personal data secure?

Your name, address and email are necessary for us to complete your orders. Rest assured, we won't disclose this information to third parties. For more details, read our Privacy Policy.

How do I subscribe/unsubscribe from the emails?

You can subscribe to our emails at the bottom of the page.

  1. To unsubscribe, click "Unsubscribe" at the bottom of any of our emails. It may take up to 10 business days to stop receiving emails after unsubscribing. Note that you'll still get order-related messages such as order and shipping confirmations. We may also contact you by email regarding questions or concerns related to your order.
  2. When you unsubscribe, you have two options: opt out of all emails or just a few.
How do I delete my account?

If you would like to delete your account, contact our Customer Care here .

Frequently asked questions