Frequently asked questions

Technical Support

I keep getting an error page. What should I do?

Please call our Customer Service at 1-877-973-8638, or send an email to contact@melanielyne.com. Be ready to provide us with the error number listed on the error page, as well as a description of what you're seeing.

How do cookies work?

We are using cookies to allow us to store your preferences, such as your login information and the number of times you've viewed a particular product on our website. This record enables us to improve your user experience and won't compromise your personal information in any way.

Where can I learn more about your Privacy Policy?

For more information on our Privacy Policy, please click here.

Which browser works best with our website?

Our website is currently optimized for the following browsers:
- Chrome V48 and later, Safari V8 and later, Firefox V44 and later, and Internet Explorer 11
- For mobile, we support Android V5 and iOS Safari V9.X
Please ensure that your JavaScript and cookies are enabled. We recommend consulting your browser's help section for further information.